Find out what Window World of Frederick County customers are saying about our products and services.
4.6 130 reviews
Reviews
JJ
★★★★★
Great service & affords options
RS
★★★★★
Adam did a wonderful job. Very quick and efficient.
BS
★★★★★
Very nice very quick and efficient
RS
★★★★★
Excellent customer service every step of the way. So happy we went with Window World and highly recommend them!
ON
★★★★★
Adam is wonderful! Whenever we have needed a sash replaced it has always been easy and we are always fully satisfied. We are reassured that our windows are always covered!
CC
★★★★★
Excellent service follow up!! Had an issue with the lock on our sliding glass door and they came right out and fixed it. Easy fix but I never would have figured it out. Nice guys!
MM
★★★★★
Had to replace glass in French doors which was under warranty. The team at Window World were great!
CH
★★★★★
Adam, the Service Tech is great! One of my new windows was not locking and when I called the Frederick office I was able to speak with him right away. We are at least a half hour drive away and he was here in about an hour! A minor issue we had getting our install setup was quickly resolved by Caprice, the Frederick office Manager. Would recommend Window World to anyone!
Lawrence
DM
★★★★★
My screen for the patio door came off. Within a day after I called, Adam called to say he would be stopping by later that day. Screen is back on it’s track, thank you!
TB
★★★★★
Excellent experience with Window World of Frederick County replacing our old windows which we have had for 13 years. I called and spoke with Caprice regarding a service inspection and she had the Service Inspector Adam respond same day. The Service inspector Adam, was professional, arrived on time, and took great care to ensure everything was properly inspected. Our Windows and doors still look amazing over the years. Adam, will be taking care of replacing a few windows and will look forward to the install. Highly recommend! Thank you!
TF
★★★★★
Great company to do business with. Cordial, accommodating and excellent at what they do. I had all my windows replaced by Window World of Frederick in 2017 and they are still in business and still honoring their warranty. The person they sent was very professional and took care of the problem (a problem caused by me when cleaning the windows). I would highly recommend using their services.
MS
★★★★★
Adam did a great job installing the replacement panel and addressing our concern with the sill plate!
KK
★★★★★
Had windows installed 10 years ago. Had 2 problems since, and each time excellently fixed.Great service!
NK
★★★★★
This is our fourth time getting windows from Window World of Frederick and after 21 years, we have finally finished replacing all the original windows. We couldn’t be more pleased. The sales process is easy - no pressure, just helpful information. The windows are beautiful and make our house feel new again. They stand behind their warranties too. I’m not sure why someone would want to pay more than double for Thompson Crerk, Pella, or Anderson and have to deal with the hard sell. These windows seem to be every bit as good. Thanks again!
TF
★★★★★
Technician, Adam was right on time, very friendly, in and out with replacement sash
GW
★★★★★
Good experience. I worked with Caprice and she was great. She communicated with me to confirm everything.They arrived on time. They made making a payment easy. They cleaned up afterwards and the product is beautiful.